I hope you are keeping healthy and safe. As we continue to work through changes to help your customers during COVID-19, we’ve been doing our best to ensure that we are providing you with any updates as they happen.

At RSA our aim is to provide both short and long-term assistance to ensure that we keep our rates competitive to help you retain your customers. We will be capping premium rate increases for both auto and property, with effective dates still to be confirmed.  

For more details, we’ve developed an easy to understand summary sheet which offers ‘at a glance’ key highlights of the changes that we’ve made across coverage, financial relief and more.

This summary can be shared with your customers or you can use it yourself to quickly reference and easily understand RSA’s position during this challenging time.

We’ve also created some tips sheets for your customers with secondary homes or automobiles that they haven’t been using due to COVID-19 and for those customers who are now delivery driving. Download these tipsheets here:

As the COVID-19 situation continues to unfold, we remain committed to keeping you up-to-date. We will continue to regularly update our website (www.rsabroker.ca/coronavirus) with any new information as it becomes available.


Donna Ince
Senior Vice President, Personal Insurance